We are currently recruiting for an experienced Licensing Officer to join Stockport Licensing Team within the Taxi Licensing department on a fixed-term basis.
Pay Rate – £20 Per hour
Contract: Initial 6 months with possibility of extension
Location: Stockport, SK1
Hours: 37 per week, flexible working. Hours are negotiable.
The main functions of the role will be to support officers caseload, carry out investigations under the direction of the Team Manager, assist in the preparation of committee reports, liaise with the vehicle testing station, and coordinate enforcement operations to ensure the safety of Stockport licensed drivers, vehicles and private hire operators.
To manage as directed by the Team Manager, a caseload in accordance with legislation, codes of practice, corporate policies, local systems, policies and guidance and good professional practice. The work will include but is not limited to responding to complaints, undertaking inspections and investigatory work, complying with agreed plans on enforcement action, collating evidence of licensing breaches, attending meetings, verification of licensing applications and associated checks, and carrying out other team activities commensurate with the grade.
To comply with all health, safety and welfare requirements and responsibilities within the role.
To participate in gathering evidence, serving notices and producing reports, statements and case files in accordance with the legislation for legal and enforcement action and preparing evidence for court and legal proceedings as and when required.
To contribute to and participate in the planning, implementation and review of project work, surveys and enforcement operations.
To assist in the preparation of Service Plans and assist in developing and maintaining enforcement and procedure manuals.
To advise customers and people against whom complaints are made of the progress of cases in compliance with data protection and privacy regulations provided this does not compromise any ongoing or concluded investigation, or the safety and wellbeing of others.
To carry out inspections and road-side checks.
To report on activity and contribute to all monitoring, review and data management activities as required.
What they’re looking for
Skills & Knowledge –
Experience of managing casework in licensing or trading standards setting
Experience using the Uniform Database system is highly desirable
Ability to interpret and apply legislative rules and take proportionate action as necessary.
Ability to influence others, negotiate effectively, de-escalate confrontation and manage situations where there is disagreement or conflict.
Able to analyse and interpret complex information and data and to present information in a way that aids decision-making.
Excellent verbal and written communication skills with the ability to present information coherently and concisely.
Professional Licensing or Trading Standards qualification is highly desirable
A full driving licence is required
Rate of Pay
£20.00 per hour
Job ID – LBLICEN
|Salary||£20.00 per hour|
|Phone||0161 244 9044|